INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Shipping times vary based on your location and the supplier’s warehouse. Most orders are delivered within 7–15 business days. We’ll always provide a tracking number so you can follow your order in real-time.

What’s your return and refund policy?

If your item arrives damaged, defective, or not as described, we offer easy 30-day returns or full refunds. Just contact our support team with your order number and a brief explanation — we’ve got you covered.

Why are your prices lower than traditional stores?

We operate on a dropshipping model, which means no expensive warehouses or retail overheads. That allows us to pass the cost savings directly to you while still offering quality products.

Can I cancel or change my order after placing it?

We process orders quickly, so changes or cancellations must be made within 12 hours of placing your order. If it's already been processed, you can still return the item once received, depending on our return policy.

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